FAQs

Our refund policy: We only allow one refund per customer. We don’t offer refunds for annual memberships after 14 days of the charge. We don’t offer refunds for monthly memberships. * If you paid through a SEPA direct debit, you can request a refund up to 8 weeks after your …

How to Redeem To redeem your discount code for a Skillshare membership: Click on your avatar icon, go to Account Settings Select Payments On the next page, click Enter Gift Card or Discount Code Enter your discount code, ensure the plan, and payment details are correct. …

Updating your payment method Below are the steps on how you can add or update your payment method: Log into your My Account account. Click Account Settings > Payments. Click Add a Payment Method. In the event your payment fails, our system will automatically try to process your payment again. …

You can access the billing history of your My account at any time, Viewing billing history. Credit Card  Log into your My account. Account Settings > Payments. From here, click View Receipt to view charges made to your credit card. …

YES, e-codeacademy provides a platform where anyone can join to discover, take, or even teach a class. When you join e-codeacademy, we provide the entire range of classes where you can engage through communities, projects, and more! …

You can adjust the quality of all Skillshare classes while on a desktop or on the Skillshare app via an android device.  To adjust your video quality on a desktop: Scroll over the video player while watching a class. Click on the cog (settings) icon in the bottom right corner …